Let's Talk Packaging
Want to know more about how each order is packaged up and sent out? Well, you're in the right place to find out!
So Christmas is just around the corner and for most people this year is going to be Christmas Shopping mainly online... Every single order placed with any small business, (including this one!) is greatly appreciated!
Here's a guide to how your orders will be prepped, packaged and sent out to you.
Watch this handy little video which shows you the standard packaging process.
After each item has finished being handmade in the studio, it is wrapped up in white recycled tissue paper and stuck down with a piece of recyclable paper tape. Once all pieces in the order are wrapped up, a layer of tissue is carefully laid into the bottom of a brown cardboard postal box and then all your wrapped handmade goodies are popped into the box and a thank you card is placed on top. The final step is to fold in the remaining tissue paper and seal with a branded NOVI Leisurewear sticker.
If you've order any knitted goodies, in with their wrapping is a little care instructions card so that either you or the recipient (if you're giving as a gift) has a little mini guide on how to keep your woolies in lovely condition and last year after year.
On any NOVI knitted Jumper or Cardigan you'll find a sewn in branded label as well as a printed care instructions label with all the necessary information you need to know to look after your knitwear.
The only pieces that you won't find individually wrapped are...
You'll find your lovely knitted baubles placed between layers of white tissue paper but they are not individually wrapped.
Fabric Face Masks
If you're familiar with the NOVI brand, you'll be well aware that throughout the ongoing Pandemic, I've been sewing up fabric face masks at low costs and shipping them out for FREE with the code FREEPOSTFORFACEMASKS. Because of this, all masks are sent unwrapped. All mask only orders are sent in padded large letter envelopes (but they do all come with a standard NOVI thank you note).
Sending your NOVI Goodies directly to a loved one for Christmas?
When sending out orders, we don't include a printed receipt/itemised invoice in with the parcels (if you would specifically like one in with your parcel - either drop us a message with your order number or leave a comment with your order at the checkout).
This is one less thing to worry about if you were planning on having your NOVI purchases shipped straight to your loved one. A gift note message can be added to your order, just send us a message and let us know what you'd like it to say!
As always, NOTHING is too much trouble. All you need to do is ask!
(Also, in case you're a first time buyer, on the address label it does state where the parcel is from 'Novi Leisurewear'. If you'd like this to not be visible so as not to give it away then we can do that too!)
If you have any more questions, feel free to get in touch!
Lots of Love,